Got a question?
Take a look at our frequently asked questions (and answers) below.
What incentives are available for my business?
Incentives up to $4000 per person are available, More >
What does the Government classify as an ‘existing employee’?
This is someone who has been employed for more than three months full-time, or more than 12 months part-time or on a casual basis.
What does the Government classify as a ‘new employee’?
This is someone who is employed for less than three months full-time, or less than 12 months part-time
What makes an employee eligible for Government-funding?
To be eligible for government funding, employees must:
 Work a minimum of 15 hours per week
Be an Australian citizen or permanent resident
Not already hold a Certificate 3 or higher tertiary qualification.
How would workplace training benefit my staff?
There are a wide range of benefits – including:
Additional revenue: Providing your employees fit the legislative criteria, you could qualify for a range of Government-incentives, including up to $4,000 per employee. More >
Improved effectiveness: With new skills and knowledge, your employees have the knowledge and tools to work more productively and effectively – generating more profit for your business.
Greater flexibility: Through training, your employees can become more open to change – meaning more flexibility and responsiveness for your overall business.
Financial savings: by training your staff you can also generate financial savings through reduced insurance costs, and less maintenance and repair costs.
Higher retention: happier, more motivated staff means less turnover – and less recruitment costs for you.
Improved morale: your staff will be more motivated and happier coming to work every day. When their skills are formally recognised, your employees feel their contribution to the company is more valued.
Competitive advantage. With the right skills, your staff will provide better customer service and keep your customers happier for longer.
Reputation. You are providing nationally-recognised training – which makes you a better employer. This training also gives you an effective way to train and induct new people into your business.
How is training delivered?
Training can be delivered on a one-on-one basis and/or in small groups. The method of delivery is up to you! We work hard to ensure minimal disruption to your business, and our trainers are committed to providing non-obtrusive assessment, observation and instruction.
What training resources do I receive?
We provide each trainee with a tailored training manual at no additional cost. Where appropriate, we will incorporate your existing company policies and procedures into the training program and manuals.
Do my employees receive any official certificates?
Yes. Each employee will receive a nationally accredited Training Certificate. These certificates will be issued by Training Experts Australia, and are recognised and valued within each industry sector.
When do I receive my incentive payments?
The Australian Apprenticeship Centre (AAC) arranges these payments on behalf of the Government
One incentive can be claimed after 3 months, and the other can be claimed on successful completion. To find out more about this process, call one of our expert consultants on 1300 553 151.
Why do employees need training?
Training can help any business – particularly if you are focused on improving the quality of your product or service offering, increasing productivity, improving customer service or increasing your competitive edge.
Does the completion of the training mean I have to change pay conditions for my employees?
Certification does not automatically mean a change in pay conditions. We are enhancing the skills of your employees in their current positions. Please refer to your awards and workplace agreement to find out more about this.
Still got questions?
Contact us for a free consultation on 1300 553 151, and find out how we can help your business.
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